Shipping policy
Most items are dispatched within 1 - 2 business days. You will receive your tracking information via email. If you're not home when your delivery arrives, your item may be left if safe to do so, or a card will be left for you. Please note, we will not be responsible for items going missing or are damaged from being left in an unattended location. Unfortunately, we are unable to ship large parcels to PO Boxes or Parcel Lockers.
XL Orders + Regional WA, NT, Far Nth QLD + Remote areas
Large items - some of our large pieces will require separate prices for shipping. Please contact us for a delivery quote prior to ordering. If there are any additional shipping costs, you will be sent an additional PayPal invoice.
Out of stock and backorder items – our products are subject to availability, as our supply partner’s stock levels change daily. If you order an item that is out of stock, or on backorder, we will contact you to discuss.
Local Pick Up
Our collection service is located in the Northern Beaches, of Sydney NSW. Orders are usually ready within 1 - 3 business days. You will be contacted as soon as your order is available.
Please note: orders are held with our collection service for 30 days. Unless prior arrangement has been made, any orders held beyond this will be returned and restocked.